.mq-no-perm{position:relative;display:flex;flex:1;flex-direction:column;align-items:center;justify-content:center;min-height:100%;padding:16px;background:#fff;box-sizing:border-box}.mq-no-perm-content{width:536px;text-align:center}.mq-no-perm-ico{display:block;width:164px;height:164px;margin:0 auto 16px}.mq-no-perm-title{color:#1d2754;font-size:20px;font-weight:700;line-height:30px}.mq-no-perm-desc{color:#1d2754;font-size:14px;line-height:22px}.mq-no-perm-admin{display:flex;align-items:center;justify-content:center;gap:16px;margin:16px 7px 0;padding:12px 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14px;border:none;border-radius:4px;background:#fff;color:#f80;font-size:13px;font-weight:500;cursor:pointer;line-height:26px}.wb-usage-renew:hover{opacity:.92}.wb-impersonate-bar{flex-shrink:0;min-height:40px;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:8px 16px;background:#cf1322;color:#fff;font-size:13px;line-height:1.4;z-index:30}.wb-impersonate-bar span{flex:1;min-width:0}.wb-impersonate-bar.is-suspended{background:repeating-linear-gradient(135deg,#a8071a,#a8071a 10px,#820014 10px 20px)}.wb-impersonate-chip{display:inline-block;margin-left:8px;padding:1px 8px;border:1px solid rgba(255,255,255,.85);border-radius:10px;background:#00000040;font-style:normal;font-weight:600;white-space:nowrap}.wb-impersonate-exit{flex-shrink:0;border:1px solid rgba(255,255,255,.85);background:#ffffff26;color:#fff;border-radius:4px;padding:4px 12px;font-size:13px;cursor:pointer;font-family:inherit}.wb-impersonate-exit:hover{background:#ffffff47}.wb-body{flex:1;display:flex;min-height:0;height:100%}.side-nav{width:60px;background:var(--mq-rail-bg);display:flex;flex-direction:column;align-items:center;flex-shrink:0;padding-top:8px;position:relative;z-index:20}.side-nav .avatar-wrap{position:relative;margin-bottom:12px;display:flex;justify-content:center;width:100%;padding:4px 0 8px}.side-nav .avatar{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,#8ec5fc,#e0c3fc);cursor:pointer;border:2px solid rgba(255,255,255,.2);padding:0;display:block}.side-nav .avatar-wrap.open .avatar,.side-nav .avatar:hover{box-shadow:0 0 0 2px #1880ff73}.side-nav 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.avatar-menu-extra{max-width:110px;font-size:12px;font-variant-numeric:tabular-nums;color:#8c92a4}.qiake-avatar-menu-chevron{font-size:12px;color:#8c92a4;line-height:1;font-weight:400;transform:scale(.95)}.qiake-avatar-menu-item.has-flyout{position:relative}.qiake-avatar-flyout{position:absolute;left:266px;width:188px;max-height:min(420px,70vh);overflow-x:hidden;overflow-y:auto;background:#fff;border-radius:2px;box-shadow:0 3px 6px -4px #0000001f,0 6px 16px #00000014,0 9px 28px 8px #0000000d;border:none;padding:4px 0;z-index:20}.qiake-avatar-flyout-sm{width:96px;max-height:none}.qiake-avatar-flyout-item{display:flex;align-items:center;justify-content:space-between;gap:8px;width:100%;border:0;background:transparent;text-align:left;padding:8px 12px 8px 16px;font-size:14px;line-height:22px;color:#1d2755;cursor:pointer;font-family:inherit;white-space:nowrap}.qiake-avatar-lang-name{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis}.qiake-avatar-lang-beta{flex-shrink:0;padding:0 4px;font-size:10px;line-height:18px;color:#1d27558c;background:#f8f9fb;border-radius:4px}.qiake-avatar-flyout-item:hover{background:#f5f6f8}.qiake-avatar-flyout-item.selected{background:#f0f1f4;font-weight:500}.devices-modal-body{padding-top:4px}.devices-hint{font-size:13px;color:#8c8c8c;margin-bottom:16px;line-height:1.5}.device-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 0;border-bottom:1px solid #f0f0f0}.device-row:last-child{border-bottom:none}.device-main{display:flex;align-items:flex-start;gap:12px;min-width:0}.device-icon{font-size:20px;color:#595959;margin-top:2px}.device-name{font-size:14px;color:#040f42e0;font-weight:500}.device-meta{font-size:12px;color:#8c8c8c;margin-top:2px}.device-action.muted{font-size:12px;color:#bfbfbf;white-space:nowrap}.feedback-modal-body,.account-modal-body{padding-top:4px}.account-avatar-row{display:flex;gap:16px;align-items:center;margin-bottom:20px;padding-bottom:16px;border-bottom:1px solid #f0f0f0}.account-avatar-preview{width:64px;height:64px;border-radius:50%;overflow:hidden;background:linear-gradient(135deg,#5b8def,#7aa7ff);color:#fff;display:flex;align-items:center;justify-content:center;font-size:22px;font-weight:600;flex-shrink:0}.account-avatar-preview img{width:100%;height:100%;object-fit:cover}.account-field{margin-bottom:14px}.account-field>label:not(.ant-radio-wrapper):not(.ant-checkbox-wrapper){display:block;font-size:13px;color:#595959;margin-bottom:6px}.account-hint{font-size:12px;color:#bfbfbf;margin-top:4px}.network-modal-body{padding:8px 0}.network-row{display:flex;justify-content:space-between;padding:12px 0;border-bottom:1px solid #f5f5f5;font-size:14px}.network-row.ok span:last-child{color:var(--mq-success)}.network-hint{margin-top:12px;font-size:12px;color:#8c8c8c}.side-nav .nav-list{flex:1;display:flex;flex-direction:column;gap:4px;width:100%;align-items:center;padding:4px 0}.side-nav .nav-item{width:40px;height:40px;border-radius:8px;display:flex;align-items:center;justify-content:center;color:#a6abbe;cursor:pointer;padding:0;transition:all .15s;border:none;background:transparent;font-size:18px}.side-nav .nav-item:hover{color:#fff;background:#ffffff14}.side-nav .nav-item.active{color:#fff;background:#1d2754}.side-nav .nav-item .mq-icon{color:inherit;fill:currentColor}.side-nav .nav-bottom{padding-bottom:12px;position:relative}.side-nav .nav-bottom .nav-item{color:#a6abbe}.side-nav .nav-bottom .nav-item.active,.side-nav .nav-bottom .nav-item.app-center-trigger.active{color:#fff;background:#1d2754}.app-center-wrap{position:relative}.app-center-backdrop{position:fixed;inset:0;z-index:30;border:none;background:transparent;cursor:default;padding:0}.app-center-menu{position:absolute;left:52px;bottom:0;width:164px;background:#fff;border-radius:4px;box-shadow:#1d27541a 0 0 8px;padding:4px 0;z-index:40;overflow:hidden}.app-center-item{display:flex;align-items:center;gap:10px;width:100%;padding:10px 16px;border:none;background:transparent;cursor:pointer;font-size:14px;color:#040f42e6;text-align:left;line-height:22px}.app-center-item:hover:not(:disabled):not(.excluded){background:#e6f5ff;color:var(--mq-blue)}.app-center-item.active{background:#e6f5ff;color:var(--mq-blue)}.app-center-item.active .app-center-item-icon{color:var(--mq-blue)}.app-center-item.excluded,.app-center-item:disabled{color:#040f4247;cursor:not-allowed}.app-center-item.excluded .app-center-item-icon{color:#040f4238}.app-center-item-icon{font-size:16px;flex-shrink:0;color:var(--mq-blue)}.app-center-item-label{flex:1;white-space:nowrap}.call-pop{position:absolute;left:60px;top:280px;width:220px;background:#fff;border-radius:8px;box-shadow:0 6px 24px #00000026;padding:8px 0;z-index:50}.call-pop .row{display:flex;align-items:center;justify-content:space-between;padding:10px 14px;font-size:13px;color:#333;cursor:pointer}.call-pop .row:hover{background:#f5f7fa}.call-pop .sub{padding:4px 14px 10px 28px;display:flex;gap:8px;flex-wrap:wrap}.call-pop .chip{font-size:12px;padding:2px 8px;border-radius:4px;background:#f0f5ff;color:var(--mq-blue);border:1px solid #d6e4ff}.wb-main{flex:1 1 auto;display:flex;flex-direction:column;min-width:0;min-height:0;overflow:hidden}.wb-toolbar{height:var(--mq-toolbar-h);background:#fff;border-bottom:1px solid var(--mq-border);display:flex;align-items:center;padding:0 16px;flex-shrink:0;gap:12px}.wb-toolbar .status-trigger{display:none}.wb-toolbar .spacer{flex:1}.reception-stat{display:inline-flex;align-items:center;gap:4px;font-size:13px;color:var(--mq-text);margin-left:4px;white-space:nowrap}.reception-help{width:16px;height:16px;border-radius:50%;border:1px solid #d9d9d9;background:#fff;color:#8c8c8c;font-size:11px;line-height:1;padding:0;cursor:default;display:inline-flex;align-items:center;justify-content:center}.toolbar-net{display:inline-flex;align-items:center;gap:4px;color:#8c8c8c;font-size:16px;margin-right:2px;border:none;background:transparent;cursor:pointer;height:32px;padding:0 6px;border-radius:4px}.toolbar-net:hover{background:#f5f5f5;color:var(--mq-blue)}.toolbar-net-dot{width:8px;height:8px;border-radius:50%;background:#faad14;flex-shrink:0}.toolbar-net-dot.is-ok{background:#52c41a}.toolbar-test-chat{color:#595959!important;font-size:13px!important;gap:6px!important}.tb-popover .ant-popover-inner{padding:0;border-radius:8px;overflow:hidden}.tb-inbox{width:320px;background:#fff;border-radius:8px;overflow:hidden;box-shadow:0 6px 16px #00000014,0 3px 6px -4px #0000001f,0 9px 28px 8px #0000000d}.tb-inbox-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px 12px;border-bottom:1px solid #f0f0f0}.tb-inbox-title{font-size:15px;font-weight:600;color:var(--mq-text)}.tb-inbox-readall{border:none;background:transparent;color:#bfbfbf;font-size:13px;cursor:pointer;padding:0}.tb-inbox-readall:hover{color:var(--mq-blue)}.tb-inbox-empty{min-height:200px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;color:#bfbfbf}.tb-inbox-empty-ico{font-size:48px;color:#d9d9d9}.tb-inbox-empty-txt{font-size:13px;color:#bfbfbf}.tb-inbox-all{width:100%;border:none;border-top:1px solid #f0f0f0;background:#fff;color:#2f6bff;font-size:13px;padding:12px;cursor:pointer}.tb-inbox-all:hover{background:#fafafa}.tb-inbox-list{max-height:280px;overflow-y:auto}.tb-inbox-row{display:flex;flex-direction:column;gap:4px;width:100%;text-align:left;border:none;border-bottom:1px solid #f5f6f8;background:#fff;padding:10px 16px;cursor:pointer}.tb-inbox-row:hover{background:#f7f9fc}.tb-inbox-row.is-unread .tb-inbox-row-title{font-weight:600;color:#040f42f2}.tb-inbox-row.is-read .tb-inbox-row-title{font-weight:400;color:#040f42a6}.tb-inbox-row-title{font-size:13px;line-height:1.35}.tb-inbox-row-sum{font-size:12px;color:#040f4273;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tb-inbox-badge{position:absolute;top:2px;right:2px;min-width:16px;height:16px;padding:0 4px;border-radius:8px;background:#ff4d4f;color:#fff;font-size:10px;line-height:16px;text-align:center}.tb-net{width:360px;background:#fff;padding:14px 16px 10px;box-sizing:border-box;border-radius:8px;overflow:hidden;box-shadow:0 6px 16px #00000014,0 3px 6px -4px #0000001f,0 9px 28px 8px #0000000d}.tb-net-status{display:flex;align-items:flex-start;gap:10px;margin-bottom:12px}.tb-net-status-dot{width:10px;height:10px;border-radius:50%;background:#2f6bff;margin-top:5px;flex-shrink:0}.tb-net-status-title{font-size:14px;font-weight:600;color:var(--mq-text)}.tb-net-status-sub{font-size:12px;color:#8c8c8c;margin-top:2px}.tb-net-sec-label{font-size:12px;color:#8c8c8c;margin:8px 0 6px;padding-top:8px;border-top:1px solid #f0f0f0}.tb-net-list{list-style:none;margin:0;padding:0}.tb-net-item{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;padding:10px 0;border-bottom:1px solid #f5f5f5}.tb-net-item:last-child{border-bottom:none}.tb-net-item-name{font-size:13px;color:var(--mq-text);font-weight:500;display:flex;align-items:center;gap:6px;flex-wrap:wrap}.tb-net-badge{display:inline-block;font-size:11px;font-weight:400;color:#2f6bff;background:#e8f0ff;border-radius:10px;padding:1px 8px;line-height:18px}.tb-net-item-host{font-size:12px;color:#8c8c8c;margin-top:2px}.tb-net-item-side{display:flex;align-items:center;gap:8px;flex-shrink:0;font-size:12px}.tb-net-ms{color:#2f6bff;min-width:48px;text-align:right}.tb-net-ms.is-warn{color:#fa8c16}.tb-net-link{border:none;background:transparent;color:#2f6bff;cursor:pointer;padding:0;font-size:12px}.tb-net-link:hover{text-decoration:underline}.tb-net-foot{display:flex;justify-content:space-between;align-items:center;padding-top:10px;margin-top:4px;border-top:1px solid #f0f0f0}.tb-net-foot-btn{border:none;background:transparent;color:#2f6bff;font-size:12px;cursor:pointer;display:inline-flex;align-items:center;gap:4px;padding:4px 0}.tb-net-foot-btn:disabled{opacity:.5;cursor:not-allowed}.wb-toolbar .tool{display:inline-flex;align-items:center;gap:4px;color:#595959;cursor:pointer;font-size:13px;padding:4px 8px;border-radius:4px;border:none;background:transparent}.wb-toolbar .tool:hover{background:#f5f5f5;color:var(--mq-blue)}.wb-toolbar .icon-btn{position:relative;width:32px;height:32px;display:inline-flex;align-items:center;justify-content:center;border:none;background:transparent;color:var(--mq-text-2);cursor:pointer;border-radius:4px;font-size:16px}.wb-toolbar .icon-btn:hover{background:#f5f5f5;color:var(--mq-blue)}.wb-content{flex:1;display:flex;min-height:0}.conv-panel{width:304px;background:#fff;border-right:1px solid var(--mq-border);display:flex;flex-direction:column;flex-shrink:0}.status-pill{display:inline-flex;align-items:center;gap:6px;height:32px;padding:0 10px;border:1px solid var(--mq-border);border-radius:4px;background:#fff;cursor:pointer;font-size:14px;color:var(--mq-text);line-height:1}.status-pill:hover{background:#fafafa}.status-pill-icon{color:var(--mq-success);font-size:15px}.status-pill.is-stealth .status-pill-icon{color:var(--mq-text-2)}.list-head{display:flex;flex-direction:column;flex-shrink:0;border-bottom:1px solid var(--mq-border);background:#fff}.list-head-title-row,.list-head-tab-row{display:flex;align-items:stretch;min-width:0}.list-head-title{flex:1;min-width:0;height:40px;display:flex;align-items:center;padding:0 12px 0 16px;font-size:14px;color:var(--mq-text);border-bottom:1px solid var(--mq-divider);line-height:1}.list-head-cats{flex:1;min-width:0;height:40px;display:flex;align-items:center;padding:0 4px 0 12px;gap:0;overflow:hidden}.cat-tab{flex:0 0 auto;height:40px;padding:0 4px;margin:0;border:none;background:transparent;font-size:13px;color:#040f4259;cursor:pointer;position:relative;white-space:nowrap!important;word-break:keep-all!important;line-height:40px;letter-spacing:0;font-weight:400}.cat-tab:hover{color:#040f42a6}.cat-tab.active{color:#040f42e6;font-weight:500}.cat-tab.active:after{display:none}.list-head-title-row .list-head-side-cell{flex:0 0 auto;height:40px;padding:0 6px;border-left:1px solid var(--mq-divider);border-bottom:1px solid var(--mq-divider)}.list-head-side-cell{display:flex;align-items:center;justify-content:center;gap:2px}.list-head-tab-row .list-head-side-cell{flex:0 0 auto;height:40px;padding:0 6px}.list-head-side-cell .icon-btn{width:28px;height:28px;display:inline-flex;align-items:center;justify-content:center;border:none;background:transparent;color:var(--mq-text-3);cursor:pointer;border-radius:4px;font-size:14px;padding:0}.list-head-side-cell .icon-btn:hover,.list-head-side-cell .icon-btn.active{color:var(--mq-blue);background:#f5f5f5}.conv-panel .list{flex:1;overflow-y:auto;min-height:0}.conv-panel .empty{height:100%;min-height:200px;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--mq-text-3);gap:8px;font-size:13px}.conv-panel .empty .big-icon{font-size:48px;opacity:.5;color:#91caff}.conv-item{display:flex;gap:12px;padding:12px 16px;cursor:pointer;border-bottom:1px solid #f5f5f5;transition:background .12s;position:relative}.conv-item:hover{background:#fafbfc}.conv-item.selected{background:#f0f5ff}.conv-item.selected:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--mq-blue)}.conv-item .avatar{width:40px;height:40px;border-radius:50%;color:#fff;display:flex;align-items:center;justify-content:center;font-size:15px;flex-shrink:0;position:relative;font-weight:500}.conv-item .avatar.is-web{background:transparent!important}.conv-item .avatar .avatar-device{font-size:18px;color:#fff}.conv-item .avatar.is-web .hd-live-ico{display:block;width:40px;height:40px;border-radius:50%}.conv-item .avatar .online{position:absolute;right:0;bottom:0;width:10px;height:10px;border-radius:50%;background:var(--mq-success);border:2px solid #fff}.conv-item .avatar .online.off{background:var(--mq-text-3)}.conv-item .meta{flex:1;min-width:0}.conv-item .meta .line1{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}.conv-item .meta .name{font-size:14px;color:var(--mq-text);font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-item .meta .time{font-size:12px;color:var(--mq-text-3);flex-shrink:0;margin-left:8px}.conv-item .meta .line2{display:flex;justify-content:space-between;align-items:center;gap:8px}.conv-item .meta .preview{font-size:12px;color:var(--mq-text-2);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-item .badge{min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--mq-danger);color:#fff;font-size:11px;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}.conv-item .tags{display:flex;gap:4px;margin-top:4px;flex-wrap:wrap}.conv-item .tag{font-size:11px;padding:0 6px;height:18px;line-height:18px;border-radius:2px;background:#f0f5ff;color:var(--mq-blue)}.conv-item.row-tight{padding:8px 14px}.conv-item.row-tighter{padding:6px 12px}.conv-panel .footer{height:36px;border-top:1px solid var(--mq-divider);display:flex;align-items:center;padding:0 12px;font-size:12px;color:var(--mq-text-2);flex-shrink:0;gap:6px}.chat-main{flex:1;display:flex;flex-direction:column;min-width:0;background:#eef0f6}.chat-main .empty-main{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--mq-text-2);gap:4px;background:#f0f2f5}.chat-main .empty-main h3{margin:16px 0 6px;font-size:16px;font-weight:500;color:var(--mq-text)}.empty-hero{position:relative;width:88px;height:88px}.empty-hero-av{width:88px;height:88px;border-radius:50%;background:#c5d7f7;color:#fff;display:flex;align-items:center;justify-content:center;font-size:40px}.empty-hero-bubble{position:absolute;right:-2px;top:8px;width:32px;height:28px;background:#91b8f5;border-radius:8px;display:flex;align-items:center;justify-content:center;gap:3px;box-shadow:0 1px 2px #0000000f}.empty-hero-bubble span{width:4px;height:4px;border-radius:50%;background:#fff;opacity:.95}.chat-header .actions{display:flex;gap:8px;flex-wrap:wrap}.chat-input .mode-row{display:flex;gap:0;margin-bottom:0;border-bottom:none;padding-bottom:0}.chat-input .mode-row button{border:none;background:transparent;padding:4px 12px 8px;cursor:pointer;font-size:13px;color:#8c8c8c;border-radius:0;line-height:1.4}.chat-input .mode-row button.active{color:var(--mq-blue);font-weight:500;box-shadow:inset 0 -2px 0 var(--mq-blue)}.chat-input .hint-line{font-size:12px;color:var(--mq-text-3);margin-top:4px}.chat-input--classic{background:transparent;border-top:none;padding:0 16px 14px;flex-shrink:0}.chat-input--classic .composer-card{background:#fff;border-radius:10px;box-shadow:0 1px 4px #0000000f;border:1px solid #eef0f3;padding:8px 12px 10px;box-sizing:border-box}.chat-input--classic.is-internal .composer-card{background:#fff;border:1.5px solid #e6c35c;box-shadow:0 0 0 1px #e6c35c40,0 1px 4px #0000000a}.chat-input--classic .composer-top{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;border-bottom:1px solid #f0f0f0;margin-bottom:6px;min-height:32px}.chat-input--classic .mode-row{flex:0 0 auto}.chat-input--classic .tools{display:flex;align-items:center;gap:2px;margin-bottom:4px;flex-wrap:wrap;justify-content:flex-end}.chat-input--classic .tools button{border:none;background:transparent;color:#8c8c8c;cursor:pointer;padding:4px 6px;border-radius:4px;font-size:15px;line-height:1;display:inline-flex;align-items:center;justify-content:center}.chat-input--classic .tools button:hover{background:#f5f5f5;color:var(--mq-blue)}.chat-input--classic .tools button.is-tool-on{color:var(--mq-blue);background:#e6f4ff}.emoji-panel{display:grid;grid-template-columns:repeat(8,28px);gap:4px;max-width:260px}.emoji-cell{border:none;background:transparent;cursor:pointer;font-size:18px;line-height:28px;width:28px;height:28px;border-radius:4px;padding:0}.emoji-cell:hover{background:#f0f0f0}.composer-file-input{display:none}.bubble--file{display:flex;align-items:center;gap:6px}.transfer-menu{min-width:200px;background:#fff;border-radius:4px;box-shadow:0 6px 16px #0000001f;padding:8px 0}.transfer-menu-group-title{padding:4px 12px;color:#00000073;font-size:12px}.transfer-menu-item{display:flex;align-items:center;gap:8px;width:100%;border:none;background:transparent;padding:6px 12px;cursor:pointer;text-align:left}.transfer-menu-item:hover:not(:disabled){background:#f5f5f5}.transfer-menu-item:disabled{color:#00000040;cursor:not-allowed}.transfer-menu-empty{padding:12px;color:#00000073}.transfer-duty{width:8px;height:8px;border-radius:50%;flex-shrink:0}.transfer-duty.is-on{background:#52c41a}.transfer-duty.is-off{background:#bfbfbf}.chat-input--classic .send-btn--live{letter-spacing:2px;min-width:72px}.cat-tab-dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:#ff4d4f;margin-left:3px;vertical-align:super}.colleague-all-select.ant-select{width:auto;min-width:48px;font-size:13px;color:#040f42e6}.colleague-all-select .ant-select-selector{padding-inline:2px 0!important;height:28px!important;border:none!important;box-shadow:none!important;background:transparent!important}.colleague-all-select .ant-select-selection-item{line-height:26px!important;font-size:13px;color:#040f42e6!important;padding-inline-end:14px!important}.colleague-all-select .ant-select-arrow{color:#040f4273}.list .empty.empty--live{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:280px;padding:40px 16px;color:#00000073;font-size:13px;gap:12px}.list .empty.empty--live .empty-bubble-icon{width:64px;height:64px;border-radius:50%;background:#e8f3ff;color:#91caff;display:flex;align-items:center;justify-content:center;font-size:28px}.list .empty.empty--live .big-icon{display:none}.conv-item .avatar.is-web{background:transparent!important;color:inherit}.conv-item .avatar.is-web .hd-live-ico{display:block;width:40px;height:40px}.chat-input--classic textarea{width:100%;border:none;resize:none;outline:none;font-size:13px;min-height:56px;max-height:160px;font-family:inherit;color:var(--mq-text);line-height:1.5;padding:4px 2px 8px;background:transparent;box-sizing:border-box}.chat-input--classic textarea::placeholder{color:#bfbfbf;font-size:13px}.chat-input--classic .send-row{display:flex;justify-content:flex-end;align-items:center;margin-top:2px}.chat-input--classic .send-btn{background:var(--mq-blue);color:#fff;border:none;border-radius:4px;padding:5px 18px;cursor:pointer;font-size:13px;min-width:64px;height:30px}.chat-input--classic .send-btn:disabled{opacity:.45;cursor:not-allowed}.blocker-tag{font-size:11px;color:#fa8c16;margin-left:4px}.chat-main .empty-main .circle{width:88px;height:88px;border-radius:50%;background:#d6e4ff;display:flex;align-items:center;justify-content:center;font-size:40px;color:#fff;margin-bottom:8px;position:relative}.chat-main .empty-main .circle .bubble{position:absolute;right:-4px;top:8px;width:28px;height:24px;background:#91caff;border-radius:8px;font-size:12px;display:flex;align-items:center;justify-content:center}.chat-main .empty-main h3{margin:8px 0 0;font-size:16px;color:var(--mq-text);font-weight:500}.chat-main .empty-main p{margin:0;font-size:13px;color:var(--mq-text-2)}.chat-header{height:52px;background:#fff;border-bottom:1px solid var(--mq-border);display:flex;align-items:center;padding:0 16px;gap:12px;flex-shrink:0}.chat-header--classic{justify-content:flex-end}.chat-header .name{font-size:15px;font-weight:500;color:var(--mq-text)}.chat-header .status{font-size:12px;color:var(--mq-success)}.chat-header .status.off{color:var(--mq-text-2)}.chat-header .actions{margin-left:auto;display:flex;gap:8px}.chat-header--classic .actions .ant-btn{border-radius:4px;color:var(--mq-text-2);border-color:#e5e6eb;background:#fff;font-size:13px;height:28px;padding:0 10px}.chat-stream{flex:1;overflow-y:auto;padding:12px 24px 32px;min-height:0;box-sizing:border-box;background:#f5f6f8}.stream-prev{display:flex;justify-content:center;margin:4px 0 12px}.stream-prev-link{border:none;background:transparent;color:#2f6bff;font-size:13px;cursor:pointer;padding:0 4px;line-height:1.4}.stream-prev-link:hover{color:#1a56e8}.stream-fold-bar{display:flex;justify-content:center;margin:0 0 10px}.stream-fold-btn{border:1px dashed rgba(4,15,66,.2);background:#f7f8fa;color:#040f428c;font-size:12px;border-radius:4px;padding:4px 12px;cursor:pointer}.stream-fold-btn:hover{color:#1880ff;border-color:#91d5ff}.rs-agent-card-block{margin-top:14px;padding-top:10px;border-top:1px solid #f0f2f5}.rs-welcome-hint{font-size:12px;color:#1880ff;margin:0 0 8px}.rs-welcome-hint.is-off{color:#040f4266}.rs-welcome-quick-row{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.rs-welcome-quick-chip{border:1px solid #e5e7ec;background:#fff;border-radius:4px;padding:2px 10px;font-size:12px;cursor:pointer;color:#040f42d9}.rs-welcome-quick-chip:hover{color:#1880ff;border-color:#91d5ff}.sys-pill{display:inline-flex;align-items:center;gap:8px;background:#fff;border-radius:999px;padding:6px 14px;box-shadow:0 1px 2px #0000000a;max-width:100%}.sys-pill-dot{width:14px;height:14px;border-radius:50%;border:2px solid #2f6bff;box-sizing:border-box;flex-shrink:0;position:relative}.sys-pill-dot:after{content:"";position:absolute;left:50%;top:50%;width:4px;height:4px;margin:-2px 0 0 -2px;border-radius:50%;background:#2f6bff}.sys-pill-text{font-size:12px;color:var(--mq-text-2);line-height:1.4;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.stream-visit-card{background:#e8ebf0;border-radius:8px;padding:12px 16px;margin:0 auto 16px;max-width:640px;width:100%;box-sizing:border-box;color:var(--mq-text-2);font-size:13px;line-height:1.55}.stream-visit-card .svc-row{margin-bottom:10px}.stream-visit-card .svc-row:last-child{margin-bottom:0}.stream-visit-card .svc-label{color:var(--mq-text);margin-right:8px;font-weight:400}.stream-visit-card .svc-url{color:#2f6bff;text-decoration:none;word-break:break-all}.stream-visit-card .svc-url:hover{text-decoration:underline}.stream-visit-card .svc-url-plain{color:var(--mq-text-2);word-break:break-all;margin-top:2px;font-size:12px}.stream-visit-card .svc-title{color:#2f6bff}.msg{display:flex;flex-direction:row;align-items:flex-start;margin-bottom:16px;gap:10px;width:100%;box-sizing:border-box}.msg.agent{flex-direction:row-reverse}.msg.system{justify-content:center;width:100%;margin-bottom:12px}.msg .sys-line{background:transparent;color:var(--mq-text-3);font-size:12px;text-align:center;padding:4px 8px;line-height:1.5;white-space:normal}.msg .av{width:36px;height:36px;border-radius:50%;flex:0 0 36px;display:flex;align-items:center;justify-content:center;color:#fff;font-size:13px}.msg .msg-body{flex:0 1 auto;min-width:48px;max-width:min(420px,70%);display:flex;flex-direction:column;gap:4px}.msg.agent .msg-body{align-items:flex-end}.msg.customer .msg-body{align-items:flex-start}.msg--classic{gap:0}.msg--classic.customer{justify-content:flex-start}.msg--classic.agent{justify-content:flex-end;flex-direction:row}.msg--classic .msg-body{max-width:min(360px,72%)}.msg-meta{display:flex;align-items:center;gap:6px;margin-bottom:4px;font-size:12px;color:var(--mq-text-3);line-height:1.2}.msg-meta--agent{justify-content:flex-end;width:100%}.msg-meta--customer{justify-content:flex-start}.msg-meta .msg-check{color:#8c8c8c;font-size:12px}.msg-meta .msg-sender{color:var(--mq-text-2)}.msg-meta .time{margin-top:0;color:var(--mq-text-3)}.msg .bubble{display:inline-block;width:fit-content;max-width:100%;min-width:0;padding:10px 14px;border-radius:8px;background:#fff;box-shadow:0 1px 2px #0000000f;font-size:14px;line-height:1.55;color:var(--mq-text);white-space:pre-wrap;word-break:break-word;overflow-wrap:anywhere;writing-mode:horizontal-tb;box-sizing:border-box}.msg.customer .bubble{background:#d6e8ff;border-radius:6px;box-shadow:none;color:var(--mq-text)}.msg.agent .bubble{background:#fff;color:var(--mq-text);border-radius:6px;box-shadow:0 1px 2px #0000000f;border:1px solid #eef0f3}.msg--classic.is-internal-msg .bubble,.msg.agent .bubble.bubble--internal{background:#ffe9a8;border:1px solid #f0d78c;box-shadow:none;color:var(--mq-text)}.msg--classic.is-internal-msg .msg-check{color:#bfbfbf}.msg .time{font-size:11px;color:var(--mq-text-3);margin-top:4px}.msg.agent .time{text-align:right}.chat-input{background:#fff;border-top:1px solid var(--mq-border);padding:8px 12px 12px;flex-shrink:0}.chat-input .tools{display:flex;gap:4px;margin-bottom:6px}.chat-input .tools button{border:none;background:transparent;color:var(--mq-text-2);cursor:pointer;padding:4px 8px;border-radius:4px;font-size:16px}.chat-input .tools button:hover{background:#f5f5f5;color:var(--mq-blue)}.chat-input .tools button.active{color:var(--mq-blue);background:#f0f5ff}.chat-input textarea{width:100%;border:none;resize:none;outline:none;font-size:14px;min-height:64px;font-family:inherit;color:var(--mq-text)}.chat-input .send-row{display:flex;justify-content:flex-end;align-items:center;gap:12px}.chat-input .hint{font-size:12px;color:var(--mq-text-3)}.chat-input .send-btn{background:var(--mq-blue);color:#fff;border:none;border-radius:4px;padding:6px 20px;cursor:pointer;font-size:14px}.chat-input .send-btn:disabled{opacity:.5;cursor:not-allowed}.chat-layout{flex:1;display:flex;min-width:0;min-height:0}.right-side{width:320px;background:#fff;border-left:1px solid var(--mq-border);display:flex;flex-direction:column;flex-shrink:0}.right-side .rs-tabs{display:flex;align-items:center;justify-content:flex-start;gap:16px;border-bottom:1px solid #e8e8e8;padding:0 16px;box-sizing:border-box}.right-side .rs-tabs button{flex:0 0 auto;min-width:0;display:inline-flex;align-items:center;justify-content:center;height:40px;margin:0;padding:0 10px;border:none;background:transparent;cursor:pointer;color:var(--mq-text-3);font-size:14px;font-weight:400;line-height:21px;letter-spacing:0;white-space:nowrap;position:relative;transition:color .3s cubic-bezier(.645,.045,.355,1)}.right-side .rs-tabs button.active{color:var(--mq-text);font-weight:500}.right-side .rs-tabs button:hover{color:var(--mq-text)}.right-side .rs-tabs button.active:after{content:"";position:absolute;left:0;width:100%;bottom:0;height:2px;background:var(--mq-blue)}.right-side .rs-body{padding:12px 16px 20px;flex:1;overflow-y:auto;font-size:13px}.right-side .rs-body.is-plugin,.right-side--classic .rs-body.is-plugin{padding:0;overflow:hidden;display:flex;flex-direction:column;min-height:0}.right-side .rs-section{margin-bottom:16px;padding-bottom:12px;border-bottom:1px solid var(--mq-divider)}.right-side .rs-section:last-of-type{border-bottom:none}.right-side .rs-section-title{font-size:13px;font-weight:600;color:var(--mq-text);margin-bottom:12px}.right-side .rs-subhead{font-size:12px;font-weight:500;color:#595959;margin:12px 0 8px}.right-side .field{margin-bottom:10px}.right-side .field>label:not(.ant-radio-wrapper):not(.ant-checkbox-wrapper){display:block;color:var(--mq-text-2);margin-bottom:2px;font-size:12px}.right-side .field .val{color:var(--mq-text);font-size:13px;line-height:1.45;word-break:break-all}.right-side .field .val-url{font-size:12px;color:#595959}.right-side .rs-links{display:flex;gap:8px;margin-top:8px}.right-side .rs-link-btn{flex:1;height:32px;border:1px solid var(--mq-border);background:#fafafa;border-radius:4px;font-size:12px;color:#8c8c8c;cursor:not-allowed}.right-side--classic .rs-body{padding:12px 14px 20px}.right-side--classic .rs-customer-head{display:flex;justify-content:space-between;align-items:center;line-height:48px;margin-bottom:8px;gap:0}.right-side--classic .rs-customer-av{width:40px;height:40px;border-radius:50%;background:#e6f5ff;color:#1880ff;display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0;border:none}.hd-right-shell .rs-customer-av.hd-avatar-live{width:48px;height:48px;background:transparent;color:inherit;border:none;border-radius:0;font-size:0;line-height:0;overflow:visible}.hd-right-shell .rs-customer-av.hd-avatar-live .hd-live-ico{display:block;border-radius:50%}.right-side--classic:not(.hd-right-shell) .rs-customer-av.rs-customer-av--sprite{width:40px;height:40px;background:transparent;color:inherit;border:none;font-size:0;line-height:0;overflow:visible}.right-side--classic:not(.hd-right-shell) .rs-customer-av.rs-customer-av--sprite .hd-live-ico{display:block;border-radius:50%}.right-side--classic:not(.hd-right-shell) .rs-customer-av:not(.rs-customer-av--sprite){background:#e8f3ff;color:#2f6bff;border:1px solid #d6e4ff}.right-side--classic .rs-customer-meta{flex:1 1 auto;min-width:0;padding:0 0 0 10px}.right-side--classic .rs-customer-name{margin:0;font-size:14px;font-weight:500;color:var(--mq-text);word-break:break-all;line-height:normal;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.right-side--classic .rs-more{border:none;background:transparent;color:#040f4273;font-size:16px;line-height:1;cursor:pointer;padding:4px 6px;display:inline-flex;align-items:center;justify-content:center}.right-side--classic .rs-more:hover{color:#040f42bf}.rs-cust-more-dropdown .ant-dropdown-menu{min-width:168px;padding:4px 0;border-radius:4px;box-shadow:0 2px 8px #0000001f}.rs-cust-more-dropdown .ant-dropdown-menu-item{padding:8px 14px;line-height:22px}.rs-more-item{display:inline-flex;align-items:center;gap:8px;font-size:14px;color:#040f42d9}.rs-more-item .anticon{font-size:14px}.rs-more-item--danger,.rs-more-item--danger .anticon{color:#f5222d}.right-side--classic .rs-tag-btn{display:inline-flex;align-items:center;height:26px;padding:0 10px;border:1px solid #e5e6eb;border-radius:4px;background:#fff;color:#595959;font-size:12px;cursor:pointer;margin-bottom:10px}.right-side--classic .rs-tag-btn:hover{color:var(--mq-blue);border-color:#adc6ff}.hd-right-shell .rs-tag-btn.hd-add-tag{font-size:12px;display:inline-flex;line-height:22px;padding:0 7px;height:22px;color:#040f4299;border:1px solid rgba(4,15,66,.2);cursor:pointer;align-items:center;border-radius:4px;background-color:#fff;margin-bottom:0}.hd-right-shell .rs-tag-btn.hd-add-tag .hd-add-tag-plus{margin-right:5px;color:#040f424d;font-size:12px}.hd-right-shell .rs-tag-btn.hd-add-tag:hover{color:#040f42bf;border-color:#040f4259}.right-side--classic .rs-subtabs[data-testid=customer-subtabs]{display:flex;align-items:center;justify-content:space-around;box-sizing:border-box;height:54px;margin:0 -14px;padding:12px;background:var(--mq-bg-white);box-shadow:0 3px 4px #f4f6fb;font-size:14px;font-variant-numeric:tabular-nums;font-feature-settings:"tnum";overflow:hidden;position:relative;z-index:1}.right-side--classic .rs-subtabs[data-testid=customer-subtabs] button{display:block;flex:0 0 auto;border:none;background:transparent;width:auto;margin:0;box-shadow:none;height:30px;padding:7px 0;font-family:inherit;font-size:14px;line-height:1.143;font-weight:400;font-variant-numeric:inherit;font-feature-settings:inherit;letter-spacing:normal;color:var(--mq-text-3);white-space:nowrap;cursor:pointer;transition:color .3s}.right-side--classic .rs-subtabs[data-testid=customer-subtabs] button.active{color:var(--mq-text)}.right-side--classic .rs-subtabs[data-testid=customer-subtabs] button:focus-visible{outline:2px solid var(--mq-blue);outline-offset:1px}.right-side--classic .rs-subtabs[data-testid=customer-subtabs] button:after{content:none}.right-side--classic 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